Privacy policy

Bliss and Bloom Studio is committed to protecting your privacy. This Privacy Policy describes how blissandbloomstudio.com.au (the “website” or “we”) collects, uses, and discloses your personal information when you submit an enquiry form or order on the website.

Your Personal Information

Personal information is any information that can uniquely identify an individual. We collect information about you for three reasons: to process your order (including payment authorisation); to provide you with the best possible service; and to assist in developing the site’s content and our services.

The type of information we may collect about you may include your:
> Your name, address, phone or mobile number, and email address
> Your payment details
> Your interest in our products, services or events
> Information about your dealings with us or anyone else
> Any other information which we may need to promote our products

If you give us information about another person, you should make sure that you are authorised to give us that information. You must also make sure to inform that person of who we are and that we may use and disclose their personal information in accordance with our Privacy Policy.

The personal information which we hold will be held securely in accordance with our internal security policy and Australian law. We will never collect sensitive information about you without your explicit consent.

Sharing Personal Information

We may use technology to track the patterns of behaviour of registered and non-registered visitors to our site. This can include using a "cookie" which would be stored on your computer. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. We may also aggregate this data to learn about how people use our website, what they are interested in and to help us make a better website for our users. We may automatically record details about any computer used to access the website such as the date and time of access, the IP address, domain name and details of the information accessed. Cookies are also used as a further means of ensuring private and secure purchase sessions are operated within the site.

Using Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

We may also use your personal information to provide you with information about other services offered by third parties that we think you may find interesting. If you would prefer not to receive this information, please email us. We will not disclose your personal information to any third parties without your consent, unless we are required to by law or to the extent we use third parties to capture or manage your personal information on our behalf.

Shopify

Our online flower shop is powered by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@blissandbloomstudio.com.au

 

Last updated: 20 June 2021.