Delivery and Pick-Up Policy

Delivery Areas

Bliss and Bloom Studio delivers to over 250 suburbs across Perth. You must provide a delivery address within our service area at checkout.

For a full list of suburbs we deliver to, please see Where We Deliver. Delivery fees apply to all suburbs, with the applicable fee displayed at checkout.

Our delivery areas and associated delivery fees are subject to change at our discretion.

Delivery Days

Our standard delivery days are Monday to Saturday.

We do not offer flower deliveries on Sundays or most public holidays, except for selected occasions such as Valentine's Day and Mother's Day.

We offer same-day delivery for orders placed before 11:00 am AWST, subject to availability. Same-day delivery may close earlier if our delivery capacity is reached.

Delivery Services

Bliss and Bloom Studio takes care to ensure every order is prepared and delivered in excellent condition.

Orders will be delivered to the address provided by the sender at checkout. It is the sender's responsibility to ensure that all delivery details, including the recipient's name, address and any relevant access instructions, are correct and complete.

If a delivery cannot be completed due to incorrect or incomplete delivery details, a redelivery fee may apply, payable by the sender.

Recipient Availability

As flowers are perishable and can be affected by weather conditions, particularly during warmer months, we strongly recommend nominating a delivery address where someone is available to receive the order.

If no one is available at the delivery address, our delivery partner may leave the order in a safe and suitable location, such as at the entrance, in a sheltered area or at reception where appropriate.

Where an order is left at the delivery address or in a safe location, delivery is considered complete. Bliss and Bloom Studio cannot accept responsibility for flowers that are subsequently damaged, exposed to unsuitable weather conditions, lost or stolen after delivery where the recipient was unavailable to receive the order.

For this reason, we recommend providing a delivery address where someone will be available to accept the flowers, particularly during warmer weather.

Unsuccessful Deliveries

If delivery cannot be completed because there is no safe location to leave the order, access to the property is unavailable, or the sender and/or recipient cannot be contacted where contact is required to complete the delivery, the order may be returned to our workshop.

In these circumstances, the sender will be responsible for any applicable redelivery fee.